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票價方案

購票須知

Purchase tickets

.Online Ticketing System: era Tickets

 

Ticketing Instructions

.Admissions with valid tickets only. Tickets will NOT be re-issued in case of loss or damage.

.Admissions are not permitted 5 minutes after the screening begins. Latecomers CANNOT refund or exchange their tickets. Please be on time for admission.

 

Ticket Refunds/Exchanges

.All tickets won’t be refundable once they are used or redeemed. Partial refunds are also not possible.

.All VR tickets are refundable at least one day before screen day if they are not used or exchanged. Please go to the counter of VR FILM LAB for the refund. A 10% processing fee will be charged per refunded ticket.

.Procedure for ticket exchanges is the same as that of ticket refunds. Please follow the instructions above.

.In the event of natural disasters or force majeure events, VR FILM LAB may cancel screenings according to the instructions given by the Kaohsiung City Government. Immediate updates will be posted on our official website or Facebook fanpage.

.VR FILM LAB all rights to change the program due to unforeseen circumstances. Latest updates will be announced at the festival venues and on the official website.

.Please go to the counter of VR FILM LAB for ticket refunds/ exchanges.

.VR Screenings Customer Service: +886-965-720-635 (Office Hours: Tuesday Closed, Mon. to Fri. 14:00-20:00, Sat. to Sun. 10:00-20:00).

 

觀影注意事項

Please Note

.VR Screenings are not recommended for children under the age of 6 as their eyesight may still be developing.

.Please follow the instruction to put on your screening device. If there is any problem, please inform our staff immediately.

.Most glasses are suitable for VR headset, though we recommend audiences to put on contact lenses for a better viewing experience.

.In order to show the films in their best quality, Chinese subtitles are not provided in most films. Chinese/English dialogue lists will be offered at the venues.

.Dizziness and nausea may happen to some audience during screenings. Please make sure your physical and mental health condition is capable for VR screenings before starting the experience. VR FILM LAB will take no responsibility for the similar situation.

.If you do not feel well during screenings, please take off your headphone and raise your hand immediately. Our staff will provide assistance and stop the screening if needed.

.Food and drinks are not allowed inside any of the VR venues.

.In the event of natural disasters or any force majeure events, the VR FILM LAB may cancel screenings. Thank you for your understanding.